Reform Construction Permit & Business Registration in Yemen

The objectives of this assignment are to:

• Assess the current state of the system, including time, cost, number of steps, and requirements of the Business Registration (BR) and Construction Permit (CP) processes in Sana’a as well as the overall satisfaction.
• Identify current obstacles in the BR and CP processes, using process mapping techniques
• Produce actionable reform recommendations for the Government of Yemen
• Use the produced as-is process maps as the main tool to re-engineer/ simplify the processes and to assess progress and impact of the reform project.

Our staff is responsible for the following:

• Conducting process mapping at the Ministry of Industry and Trade (MoIT) HQ, and Sana’a Offices of MoIT and Ministry of Public Works (MoPW)
• Interviewing a sample of limited liability companies, sole proprietors, builders, developers, and brokers through in-depth individual interviews and focus group discussions to collect the private sector point of views regarding the targeted processes
• Pinpointing the steps that are found to be redundant, bottlenecks, or non-value adding
• Identifying the areas of inefficiencies, such as waiting time caused by documents transfer, and queues caused by delays in processing (e.g., due to under-staffing)
• Developing recommendations for simplification and streamlining the processes based on our analysis, international best practices, and the simplification guiding principles
• Presenting and discussing the recommendations with the client